CLIENT CHARTER

Conducting research based on the mission of the organisation, market demand and customer requirements.
Conducting research based on ethics and upholding honesty and integrity in the profession of scientists.
Producing relevant and reliable results and products.
Providing high quality products and services at a reasonable price and on time.
Taking immediate action on any complaint about the services or products within 24 hours.
Providing technical assistance and after sales service upon request of the clients.
Providing support to the organisation in relation to the activities of: administration, services, finance and safety to satisfy the internal and external organisational clients within the agreed time.
Developing and training human resources in the field of nuclear technology and related technologies.
Achieving excellence in the the organisation and ensuring the preparedness of the nuclear power programme through diligent strategic planning, precision in measurement of performance indices and effective international relation.